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Quality Is Just the Beginning: Managing for Total Responsiveness

Quality Is Just the Beginning: Managing for Total Responsiveness
  • Hardcover: 240 pages
  • Publisher: Mcgraw-Hill
  • Language: English
  • ISBN-10: 0070375925
  • ISBN-13: 978-0070375925
  • Product Dimensions: 9.1x6x0.9 inches
  • Shipping Weight: 1.2 pounds

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